> 01 — VOICE AGENTS
A voice that picks up on the first ring.
Human-natural voice agents on a dedicated +876 line — answering in around 480 milliseconds, grounded in what your business actually knows.
> UNIT — VOICE AGENTS
A voice that picks up on the first ring.
Human-natural voice agents that answer in around 480 milliseconds on a dedicated +876 line. They pull context from past conversations, take real actions in your systems, and route to a person only when it counts.
THE PROBLEM
Phone support forgets everything the moment the call connects.
Callers repeat themselves. Menus loop. Your best people spend the day on questions a well-briefed agent could close in a sentence — and the phone still rings after hours.
THE APPROACH
Not a phone tree. A conversation.
Our voice agents understand natural speech, handle tangents, and fetch live data mid-call through your systems — the way a well-trained person would. They pick up inbound, place outbound, and forward to a manager when a call needs one.
THE OUTCOME
The routine is handled before a person ever has to step in.
Your team stops answering the same questions and starts handling the calls that actually need judgement — with the transcript already in front of them.
HOW WE BUILD IT
From brief to live line.
- 01
Ground it
We point the agent at your knowledge base, your tools, and your account systems.
- 02
Shape it
We write the role, tone, and guardrails in plain language, and connect the +876 line.
- 03
Run it
Inbound, outbound, and call-forwarding go live, with one-tap human handoff, listen-in, and full transcripts.
~480ms
voice latency, answered on the first ring
Built on real-time voice infrastructure and a dedicated Jamaican +876 number — run and maintained by FloPro.